top of page
6.png

THE PREMIER GATHERING FOR CUSTOMER SUCCESS IN TECH

The Customer Conference is the leading international Independent Customer Success Event for tech companies that brings together Customer Success practitioners, experts, leaders, evangelists, and activists as well as SaaS savvy folks to meet, make connections, and share the vision of the Customer Success Innovation Future.

0_1-103 James Gifford-Mead_edited.jpg

WHY TO ATTEND

The Customer Conference EUROPE 2026 will explore how AI is transforming SaaS and Customer Success, reshaping leadership roles and team's future capabilities. A key focus will be showing how Customer Success can drive revenue and efficiency, and deliver personalized experiences, leading with human touch without losing trust.

At TCC EUROPE 2026, we’ll examine how CS can evolve into a predictive, revenue-generating function, balancing leadership’s demand for proven results with a longer-term view on customers’ expectations. Attendees will gain practical strategies to leverage AI responsibly, while not losing sight of business goals, and promoting to customers.

Tailored for CCOs, CS leaders, and their teams, TCC EUROPE 2026 will feature four parallel tracks. Join us in one of the world’s most vibrant cities for a full day of learning, collaboration, and networking with the UK & European Customer Success community!

FIRST CONFIRMED SPEAKERS
TCC LOGOS.png

Chris

Singh

 SVP - Customer Success

Salesforce

  • LinkedIn
6_edited.jpg

Bob

London

Founder

BobLondon.co

  • LinkedIn
TCC EUROPE 2026_Sandy Yu

Sandy

Yu

VP of Customer Growth

Revenue Retention Advisors LLC

  • LinkedIn
TCC EUROPE 2026_Andrea Spillmann-Gajek

Andrea

Spillmann-Gajek

Founder

Success Accelerators

  • LinkedIn
TCC EUROPE 2026_Marija Skobe-Pilley

Marija

Skobe-Pilley

Founder

Women in Customer Success  

  • LinkedIn
11.png

Adrian

Beck

Global Vice President, Customer Success, Renewals & Services

Wiz

  • LinkedIn
4_edited.jpg

Matt

Myszkowski

Leader, Customer Success Management, EMEA

Nerdio

  • LinkedIn
TCC EUROPE 2026_David Karp

David

Karp

Chief Customer Officer​

DISQO

  • LinkedIn
TCC EUROPE 2026_ Natasha Evans

Natasha

Evans

VP, Customer Growth 

Hook 

  • LinkedIn
TCC EUROPE 2026_Charles Flond

Charles

Flond

Senior Director, Customer Success - EMEA & LATAM at Wiz 

  • LinkedIn
TCC EUROPE 2026_David Jackson

David

Jackson

CEO

TheCustomer.Co

  • LinkedIn
TCC EUROPE 2026_Bob Burke

Bob

Burke

Head of International

Customer Success

Zoom

  • LinkedIn
TCC EUROPE 2026_Rob Redman

Rob

Redman

Customer Success Leader, EMEA Telus Health

  • LinkedIn
TCC EUROPE 2026_Asaf Klein

Asaf

Klein

CS - RevOps Director 

HiBob 

  • LinkedIn
TCC EUROPE 2026_Kellie Lucas

Kellie

Lucas

Founding Partner at Let’s Flow

Host at Inspiring Future Leaders podcast

  • LinkedIn
8.png

EVENT STAGES

STAGE 1
DRIVING GROWTH &
EFFICIENCY WITH CS

Discover how CS is redefining growth strategies, and optimizing team structures and incentives for sustainable revenue while navigating the dynamic of the roles, and evolving future CS capabilities

STAGE 2
PROCESSES & OPERATIONAL EXCELLENCE

This track explores CS processes optimization, AI-powered automation, smart tech stack design, and digital-first strategies that scale Customer Success, boost customer enablement, and drive operational excellence

STAGE 3
 CS HANDS-ON 

This track focuses on real-world, hands-on execution through workshops that deliver actionable strategies with real impact.

STAGE 4
CUSTOMER SUPPORT & CX

Discover how to create seamless, proactive, and scalable CX and support strategies linked to financial outcomes. From AI-driven self-service to hyper-personalization and automation, learn how to optimize your support structure while maintaining a human touch

EVENT SCHEDULE
Agenda may be updated, with equal-value sessions ensured
Timetables-Agendas-2.png
REGISTER TODAY!
Register CS PAGE
REGULAR REGISTRATION
485 GBP
  • Access to all the sessions Day 2 (Jan 29)

  • Breakfast, lunch and breaks

  • Access to networking areas

  • Event materials: presentations and video recordings

BUNDLE
REGISTRATION
670 GBP
  • Access to all the sessions on Days 1 and 2 (Jan 28-29)

  • Breakfast, lunch and breaks on both days

  • Access to all networking areas

  • Conference materials from both days: Day 1 – presentations; Day 2 – presentations and video recordings

GROUP 3+ REGISTRATION
440 GBP
  • Access to all the sessions Day 2 (Jan 29)

  • Breakfast, lunch and breaks

  • Access to networking areas

  • Event materials: presentations and video recordings

VENDOR REGISTRATION
2000 GBP
  • Access to all the sessions on Day 2 (Jan 29)

  • Breakfast, lunch and breaks

  • Access to networking areas

  • Event materials: presentations and video recordings

  • Vendor Badge

BUY 7
GET 1 FREE
3080 GBP
  • Access to all the sessions Day 2 (Jan 29)

  • Breakfast, lunch and breaks

  • Access to networking areas

  • Event materials: presentations and video recordings

Insert Your Access Code Here
REGISTER 2 CS PAGE

PRESENTING SPONSOR 

VENUE

LEONARDO ROYAL HOTEL

LONDON TOWER BRIDGE

East London is the city’s vibrant district, and the Leonardo Royal Hotel London Tower Bridge sits at the heart of the action

0_1-10 James Gifford-Mead.jpg
bottom of page