
THE PREMIER GATHERING FOR CUSTOMER SUCCESS IN TECH
The Customer Conference is the leading international Independent Customer Success Event for tech companies that brings together Customer Success practitioners, experts, leaders, evangelists, and activists as well as SaaS savvy folks to meet, make connections, and share the vision of the Customer Success Innovation Future.

WHY TO ATTEND
The Customer Conference EUROPE 2026 will explore how AI is transforming SaaS and Customer Success, reshaping leadership roles and team's future capabilities. A key focus will be showing how Customer Success can drive revenue and efficiency, and deliver personalized experiences, leading with human touch without losing trust.
At TCC EUROPE 2026, we’ll examine how CS can evolve into a predictive, revenue-generating function, balancing leadership’s demand for proven results with a longer-term view on customers’ expectations. Attendees will gain practical strategies to leverage AI responsibly, while not losing sight of business goals, and promoting to customers.
Tailored for CCOs, CS leaders, and their teams, TCC EUROPE 2026 will feature four parallel tracks. Join us in one of the world’s most vibrant cities for a full day of learning, collaboration, and networking with the UK & European Customer Success community!
FIRST CONFIRMED SPEAKERS

EVENT STAGES
STAGE 1
DRIVING GROWTH &
EFFICIENCY WITH CS
Discover how CS is redefining growth strategies, and optimizing team structures and incentives for sustainable revenue while navigating the dynamic of the roles, and evolving future CS capabilities
STAGE 2
PROCESSES & OPERATIONAL EXCELLENCE
This track explores CS processes optimization, AI-powered automation, smart tech stack design, and digital-first strategies that scale Customer Success, boost customer enablement, and drive operational excellence
STAGE 3
CS HANDS-ON
This track focuses on real-world, hands-on execution through workshops that deliver actionable strategies with real impact.
STAGE 4
CUSTOMER SUPPORT & CX
Discover how to create seamless, proactive, and scalable CX and support strategies linked to financial outcomes. From AI-driven self-service to hyper-personalization and automation, learn how to optimize your support structure while maintaining a human touch
EVENT SCHEDULE
Agenda may be updated, with equal-value sessions ensured

REGISTER TODAY!
REGULAR REGISTRATION
485 GBP
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Access to all the sessions Day 2 (Jan 29)
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Breakfast, lunch and breaks
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Access to networking areas
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Event materials: presentations and video recordings
BUNDLE
REGISTRATION
670 GBP
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Access to all the sessions on Days 1 and 2 (Jan 28-29)
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Breakfast, lunch and breaks on both days
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Access to all networking areas
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Conference materials from both days: Day 1 – presentations; Day 2 – presentations and video recordings
GROUP 3+ REGISTRATION
440 GBP
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Access to all the sessions Day 2 (Jan 29)
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Breakfast, lunch and breaks
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Access to networking areas
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Event materials: presentations and video recordings
VENDOR REGISTRATION
2000 GBP
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Access to all the sessions on Day 2 (Jan 29)
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Breakfast, lunch and breaks
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Access to networking areas
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Event materials: presentations and video recordings
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Vendor Badge
BUY 7
GET 1 FREE
3080 GBP
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Access to all the sessions Day 2 (Jan 29)
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Breakfast, lunch and breaks
-
Access to networking areas
-
Event materials: presentations and video recordings

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