MARCH 2024 | TEL AVIV
MARCH 2024 | TEL AVIV
MARCH 2024 | TEL AVIV
MARCH 2024 | TEL AVIV
MARCH 2024 | TEL AVIV
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THE PREMIER GATHERING FOR CUSTOMER SUCCESS IN TECH
The Customer Conference is the leading international Independent Customer Success Event for tech companies that brings together Customer Success practitioners, experts, leaders, evangelists, and activists as well as SaaS savvy folks to meet, make connections, and share the vision of the Customer Success Innovation Future.
WHY TO ATTEND
The Customer Conference EUROPE 2026 will explore how AI is transforming SaaS and Customer Success, reshaping leadership roles and team's future capabilities. A key focus will be showing how Customer Success can drive revenue and efficiency, and deliver personalized experiences, leading with human touch without losing trust.
At TCC EUROPE 2026, we’ll examine how CS can evolve into a predictive, revenue-generating function, balancing leadership’s demand for proven results with a longer-term view on customers’ expectations. Attendees will gain practical strategies to leverage AI responsibly, while not losing sight of business goals, and promoting to customers.
Tailored for CCOs, CS leaders, and their teams, TCC EUROPE 2026 will feature four parallel tracks. Join us in one of the world’s most vibrant cities for a full day of learning, collaboration, and networking with the UK & European Customer Success community!
FIRST CONFIRMED SPEAKERS
Chris
Singh
SVP - Customer Success
Salesforce
Bob
London
Founder
BobLondon.co
Sandy
Yu
VP of Customer Growth
Revenue Retention Advisors LLC
Rob
Redman
Customer Success Leader, EMEA Telus Health
Guy
Galon
CCO
Obrela
Margaret
Phelan
Global VP Customer Experience Duel Holdings Limited
Marija
Skobe-Pilley
Founder
Women in Customer Success
Kellie
Lucas
Founding Partner at Let’s Flow
Host at Inspiring Future Leaders podcast
Adrian
Beck
Global Vice President, Customer Success, Renewals & Services
Wiz
Matt
Myszkowski
Leader, Customer Success Management, EMEA
Nerdio
David
Karp
Chief Customer Officer
DISQO
Hauke
Rahm
VP Customer Success
commercetools
Natasha
Evans
VP, Customer Growth
Hook
Andrea
Spillmann-Gajek
Founder
Success Accelerators
Anika
Zubair
CEO
The Customer Success Pro
Charles
Flond
Senior Director, Customer Success - EMEA & LATAM at Wiz
David
Jackson
CEO
TheCustomer.Co
Bob
Burke
Head of International
Customer Success
Zoom
Ejieme
Eromosele
VP, Customer Growth
Quiq
Alkim
Mete
Global Cloud & AI Platform Leader, Customer Success
Microsoft
Heather
Thornton
Head of EMEA Customer Optimization & Acceleration
AWS
Asaf
Klein
CS - RevOps Director
HiBob
Steven
Lewandowski
Co-Founder and Co-CEO
addressable value
Liam
Smees
Head of Product Value
Workday
EVENT STAGES
STAGE 1
DRIVING GROWTH &
EFFICIENCY WITH CS
Discover how CS is redefining growth strategies, and optimizing team structures and incentives for sustainable revenue while navigating the dynamic of the roles, and evolving future CS capabilities
STAGE 2
PROCESSES & OPERATIONAL EXCELLENCE
This track explores CS processes optimization, AI-powered automation, smart tech stack design, and digital-first strategies that scale Customer Success, boost customer enablement, and drive operational excellence
STAGE 3
CS HANDS-ON
This track focuses on real-world, hands-on execution through workshops that deliver actionable strategies with real impact.
STAGE 4
CUSTOMER SUPPORT & CX
Discover how to create seamless, proactive, and scalable CX and support strategies linked to financial outcomes. From AI-driven self-service to hyper-personalization and automation, learn how to optimize your support structure while maintaining a human touch
EVENT SCHEDULE
Agenda may be updated, with equal-value sessions ensured
REGISTER TODAY!
REGULAR REGISTRATION
485 GBP
-
Access to all the sessions Day 2 (Jan 29)
-
Breakfast, lunch and breaks
-
Access to networking areas
-
Event materials: presentations and video recordings
BUNDLE
REGISTRATION
670 GBP
-
Access to all the sessions on Days 1 and 2 (Jan 28-29)
-
Breakfast, lunch and breaks on both days
-
Access to all networking areas
-
Conference materials from both days: Day 1 – presentations; Day 2 – presentations and video recordings
GROUP 3+ REGISTRATION
440 GBP
-
Access to all the sessions Day 2 (Jan 29)
-
Breakfast, lunch and breaks
-
Access to networking areas
-
Event materials: presentations and video recordings
VENDOR REGISTRATION
2000 GBP
-
Access to all the sessions on Day 2 (Jan 29)
-
Breakfast, lunch and breaks
-
Access to networking areas
-
Event materials: presentations and video recordings
-
Vendor Badge
BUY 7
GET 1 FREE
3080 GBP
-
Access to all the sessions Day 2 (Jan 29)
-
Breakfast, lunch and breaks
-
Access to networking areas
-
Event materials: presentations and video recordings
