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JANUARY 30, 2025 | LONDON, UK

LEONARDO LONDON TOWER BRIDGE HOTEL

MEET THE EUROPEAN CUSTOMER SUCCESS COMMUNITY
AND BUILD TOGETHER THE FUTURE OF CS!

The Customer Conference is the leading international Independent Customer Success Event for tech companies that bring together Customer Success practitioners, experts, leaders, evangelists, and activists as well as SaaS savvy folks to meet, make connections, and share the vision of the Customer Success Innovation Future.

WHO ATTENDS TCC?

Listed below are some companies that attended TCC 

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TCC EUROPE 2025 CONTENT

The conference will focus on the need to rethink the Unit Economics of SaaS organizations and how they are now transforming their post-sales

Operating Models.

 

Attendees will be exposed to solutions in the changed world of SaaS through engaging panels, deep dives, and customer engagement workshops that cover the entire customer lifecycle. This year we are including a Professional Services and Customer Support track to complete the full customer journey.

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WHY YOU SHOULD ATTEND?

The event is tailored for CCOs, CS Leaders, and their teams. Featuring four parallel tracks, TCC EUROPE will be even bigger and better in 2025!

 

An action-packed day of training, experience sharing and networking in one of the world's greatest cities will provide you with the opportunity to network with the

UK & European CS community!

Speakers

FIRST CONFIRMED SPEAKERS

The Customer Conference EUROPE 2025_Peter Lyon

Peter

Lyon

 Chief Customer Officer

Customer Success Network

​

  • LinkedIn
The Customer Conference EUROPE 2025_Emilia Maria Danzica

Emilia Maria Danzica

Managing Partner and Founder

Growth Molecules™, LLC

​

  • LinkedIn
The Customer Conference EUROPE 2025_Lindsay Keim

Lindsay

Keim

VP of Customer Success International at MongoDB

​

  • LinkedIn
The Customer Conference EUROPE 2025_Andrea Spillmann-Gajek

Andrea

Spillmann-Gajek

CEO

Success Accelerators

​

  • LinkedIn
The Customer Conference EUROPE 2025_Cinthia Silva

Cinthia

Silva

Customer Success Leader 

Ex-Nasdaq

 

  • LinkedIn
The Customer Conference EUROPE 2025_Adi Janowitz

Adi

Janowitz

CCO

HiBob

​

  • LinkedIn
The Customer Conference EUROPE 2025_Anika Zubair

Anika

Zubair

Head of Customer Success

Griffin

​

  • LinkedIn
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Rob

Redman

Customer Success Leader

TELUS Health

​

  • LinkedIn
The Customer Conference EUROPE 2025_David Jackson

David

Jackson

CEO

TheCustomer.Co

​

  • LinkedIn
The Customer Conference EUROPE 2025_Jan Young

Jan

Young

Founder

StepUpXchange

​

  • LinkedIn
Marija 5.jpeg

Marija

Skobe-Pilley

Director at Fractional SaaS

Founder of Women in Customer Success

  • LinkedIn
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EVENT STAGES

STAGE 1

LEADERSHIP

IN CS

The changing Unit Economics of SaaS, Measuring Customer Results, AI & Human Intelligence, Leadership Capability

STAGE 2

PEOPLE, PROCESS &

OPERATIONAL TRANSFORMATION

Customer Engagement Strategies, Capturing Customer Results, Scalable Efficiency, Data Insights, Operational Transformation

STAGE 3

CUSTOMER SUCCESS

HANDS-ON

Developing your Customer Engagement Skills, Identifying Expansion Opportunities​, Understanding your Customers' business and objectives

​​​

STAGE 4

PROFESSIONAL SERVICES &

CUSTOMER SUPPORT

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Building AI Strategies, Proactive Strategies with Product, Leveraging Professional Services for Revenue Growth, Self-Service Optimization, Knowledge Base Management

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REGISTER TODAY!

Registration 1
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REGULAR REGISTRATION

485 GBP

  • Access to all the sessions

  • Breakfast, lunch and breaks

  • Access to networking areas

  • Event materials

  • Networking event

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GROUP OF 3+ REGISTRATION

440 GBP

  • Access to all the sessions

  • Breakfast, lunch and breaks

  • Access to networking areas

  • Event materials

  • Networking event

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REGISTER 7

GET 1 FREE

385 GBP 

  • Access to all the sessions

  • Breakfast, lunch and breaks

  • Access to networking areas

  • Event materials

  • Networking event

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VENDOR

REGISTRATION

2000 GBP

  • Access to all the sessions

  • Breakfast, lunch and breaks

  • Access to networking areas

  • Event materials

  • Networking event

  • Vendor Badge

Please contact us if you would like to register a team of 8+  

Registration 2
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Partners

PRESENTING SPONSOR 

TCC EUROPE ADVISORY BOARD

The Customer Conference EUROPE 2024_Advisory Board

Peter

Lyon

 Chief Customer Officer

Customer Success Network

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Kay

Mukherjee

Head of Customer Success

Salesforce

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David

Jackson

CEO

TheCustomer.Co

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Adrian

Beck

VP, Customer First EMEA

Okta

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Lara

Barnes

SVP Customer Success & Renewals

Sitecore

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Anika

Zubair

Head of Customer Success

Griffin

The Customer Conference EUROPE 2024_Advisory Board

Marija

Skobe-Pilley

Director at Fractional SaaS

Founder of Women in Customer Success

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Andrea

Spillmann-Gajek

Founder and CEO

Success Accelerators

The Customer Conference EUROPE 2024_Advisory Board

Kellie

Lucas

Author, Coach & Consultant

The Customer Success Pioneer

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Rob

Redman

Customer Success Leader

TELUS Health

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Guy

Galon

VP of Customer Success

Obrela

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VENUE

LEONARDO ROYAL HOTEL

LONDON TOWER BRIDGE

East London is the city’s vibrant district and the Leonardo Royal Hotel London Tower Bridge sits at the heart of the action. 

TCC EUROPE 2024 HIGHLIGHTS

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